Seasonal Holiday Team Lead - The Mall in Columbia

Cherry Hill Programs • Columbia, MD

11h • Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to help create excellent experiences on its Santa photo sets. The role supports the team, welcomes families, assists with photography, and keeps daily operations running smoothly. The Team Lead brings warmth, energy, and leadership to each shift to help create a joyful holiday experience for guests.

This role is based at The Mall in Columbia. It includes opening and closing duties, reinforcing operational policies, troubleshooting technical issues, helping with training or recruiting as needed, taking photos, providing guest service, operating point-of-sale and photography equipment, and maintaining a safe, clean work environment. Photography experience is not required.

The position offers flexible scheduling and takes place during the seasonal holiday period. Peak retail hours may include evenings, weekends, and holidays. The role requires the ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Requirements

• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• At least 18 years of age.
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to ensure photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, a digital greeting card platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed