Seasonal Holiday Team Lead - Northridge Mall

Cherry Hill Programs • Salinas, CA

5d

About The Position

As a Shift Lead, you’ll help create excellent experiences on Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to each shift while helping create a joyful holiday experience guests will remember.

This seasonal role includes leading daily operations at an assigned venue, providing guest service, taking photos, and operating point-of-sale and photography equipment. Photography experience is not required. The role requires flexibility to work during peak retail hours, including evenings, weekends, and holidays, as well as the ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Cherry Hill Programs describes its mission as bringing magic to experiences by capturing moments that last a lifetime. The company emphasizes safety, diversity, integrity, collaboration, inclusion, and a positive work environment free from discrimination and harassment.

Requirements

• Have a positive attitude and strong work ethic.
• Be a team player who can also work independently.
• Have good interpersonal and communication skills.
• Be flexible to work during peak retail hours, such as evenings, weekends, and holidays.
• Be able to process sales transactions and handle cash comfortably.
• Be at least 18 years of age.
• Be able to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, a digital greeting card platform.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed