Seasonal Holiday Team Lead - Del Monte Shopping Center

Cherry Hill Programs • Monterey, CA

21h

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead, described in the posting as a Shift Lead, to help create excellent experiences on Santa photo sets. The role supports the team, welcomes families, assists with photos, and keeps daily operations running smoothly while helping create a joyful holiday experience for guests. The position involves leading by example, supporting team members, providing guest service, and assisting with the daily operation of a Santa photo venue.

Requirements

• Have a positive attitude and strong work ethic.
• Be a team player who can also work independently.
• Have good interpersonal and communication skills.
• Be flexible to work during peak retail hours, including evenings, weekends, and holidays.
• Be able to process sales transactions and be comfortable with cash handling.
• Be at least 18 years of age.
• Be able to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to ensure photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Perform other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to a paycheck.
• Employee Referral Program.
• A fun, fast-paced team environment.
• Potential opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, the company's digital greeting card platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed