About The Position

As a Seasonal Fulfillment and Receiving colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; and deliver orders curbside. You monitor alerts to complete Buy Online Pickup In-Store orders on time and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care. Your attention to detail, teamwork, and commitment to operational excellence support customer satisfaction and store performance. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, and organizing the stockroom. You interact helpfully with customers, fulfill orders accurately and on time, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and help organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start new tasks and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to meet daily sales goal challenges.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Receive, tag, and organize merchandise and maintain stockroom organization.
  • Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
  • Monitor alerts and complete Buy Online Pickup In-Store orders on time.
  • Help maintain inventory accuracy and keep the stockroom and sales floor running efficiently.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need.
  • Complete orders and organize the stockroom to prepare the team for the next day.
  • Work collaboratively with colleagues to support store and customer outcomes.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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