Seasonal Fulfillment and Receiving Support Associate, University Park Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Your work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing work, such as greeting shoppers, listening and responding to concerns, and carefully delivering curbside orders. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also help customers with purchases and the Loyalty program, complete orders, organize the stockroom, and prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourceful, adaptable to changing priorities, able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise; maintain an organized stockroom.
- Pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to complete BOPS orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service on the sales floor and during curbside pickups.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, help customers complete their shopping experience, and thank them sincerely.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
