About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer interactions such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues also maintain shoppable sales floors and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They work collaboratively, contribute to sales goals, share loyalty program benefits, and help organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise and maintain stockroom organization.
  • Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
  • Monitor alerts and complete Buy Online Pickup In-Store orders on time.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service.
  • Recover sales floors and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Share loyalty program benefits, help customers with their purchases, and work toward sales goals.
  • Complete orders and organize the stockroom to support the team and prepare for the next day.
  • Collaborate with colleagues and support store operations.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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