Seasonal Fulfillment and Receiving Support Associate, Waikiki
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store orders are completed on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer interactions such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues help maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They contribute to sales goals, share loyalty program benefits, organize the stockroom, complete orders, and work collaboratively to support customers, teammates, and store results. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and move merchandise; maintain an organized stockroom and accurate inventory.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, while monitoring alerts to meet ready-on-time expectations.
- Deliver orders curbside and provide attentive customer service, including greeting shoppers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise to maintain a shoppable space.
- Support sales goals, share loyalty program benefits, and help customers complete their shopping experience.
- Collaborate with colleagues and supervisors, organize the stockroom at the end of the day, and help prepare the team for the next day.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
