Seasonal Fulfillment and Receiving Support Associate, Trumbull

Macy's•Trumbull, CT
•$17 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time; and keeping the stockroom and sales floor efficient. The role also involves greeting customers, resolving issues, and delivering orders with care. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, organize, and move merchandise, and maintain an orderly stockroom.
  • Pick, pack, retrieve, and complete customer orders accurately and on time; monitor alerts for BOPS orders and deliver orders curbside.
  • Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
  • Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise to maintain a shoppable space.
  • Share the Loyalty program benefits, help customers with their purchases, and thank them for their business.
  • Collaborate with teammates and support store operations and customer service.
  • Review goals, learn about products and promotions, work toward sales goals, and contribute to individual and store results.
  • Organize the stockroom and prepare the team for the next day’s operations.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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