Seasonal Fulfillment and Receiving Support Associate, Waikiki

Macy's • Honolulu, HI

2d

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, inventory accuracy, and a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; and delivering orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time and help keep the stockroom and sales floor operating efficiently. You also greet customers, resolve issues, and provide helpful, caring service during curbside pickups and other interactions.

The role combines operational tasks with customer service and teamwork. Daily work may include reviewing goals and promotions, tagging merchandise, organizing the stockroom, greeting and assisting customers, recovering the sales floor and fitting rooms, updating signs and pricing, restocking and moving merchandise, completing orders, and preparing the stockroom for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to meet daily sales goal challenges.
• Ability to perform the stated physical requirements, including lifting at least 25 pounds and standing for at least two consecutive hours.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise while maintaining inventory accuracy.
• Pick, pack, and retrieve customer orders from back-of-house storage, and deliver orders curbside.
• Monitor alerts and help ensure Buy Online Pickup In-Store orders are completed on time.
• Maintain an organized stockroom and help keep the sales floor running efficiently.
• Greet customers, listen to their needs, resolve issues, and provide helpful service, including during curbside pickups.
• Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise.
• Support sales goals, share loyalty program benefits, and help customers complete their shopping experience.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Collaborate with colleagues and contribute to a positive customer and team experience.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed