Seasonal Fulfillment and Receiving Support Associate, Kapolei
About The Position
The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. The role includes receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering curbside orders. The associate monitors alerts to help ensure Buy Online Pickup In-Store orders are completed on time and keeps the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and providing careful curbside service. Associates prepare the store by reviewing goals and promotions, receiving and tagging merchandise, and organizing the stockroom. They help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They assist customers through helpful interactions and accurate order fulfillment, share loyalty program benefits, and help organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Be available to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Understand and communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be comfortable communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders accurately and on time.
- Monitor alerts to support on-time completion of Buy Online Pickup In-Store orders.
- Deliver orders to customers curbside and provide attentive customer service.
- Greet customers, listen to their needs, resolve issues, and share information about products and promotions.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their shopping experience.
- Support teammates and help prepare the store and stockroom for the next day.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
