Seasonal Fulfillment and Receiving Support Associate, Mid Rivers Mall

Macy's•Saint Peters, MO

9d•Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps ensure a smooth customer experience. The role includes receiving and organizing merchandise, tagging items, picking and packing orders, retrieving orders from back-of-house storage, delivering curbside orders, and monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time. The colleague helps maintain an efficient stockroom and sales floor while interacting with customers, resolving issues, and delivering orders with care. Colleagues also support the sales floor by greeting customers, listening and responding to their needs, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. They share loyalty program benefits, help customers complete their purchases, and organize the stockroom and orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, and retrieve orders from back-of-house storage, monitor alerts, and complete BOPS orders on time.
Deliver orders curbside and provide helpful customer service during pickups and other store interactions.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Greet customers, listen to their needs, resolve issues, and share loyalty program benefits.
Complete daily sales goals and contribute to individual and store results.
Wrap up daily work by organizing the stockroom and completing orders to prepare for the next day.
Collaborate with colleagues and support a positive customer experience.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.