Seasonal Fulfillment and Receiving Support Associate, Eastwood Mall

Macy's • Niles, OH

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store orders are completed on time. You also help maintain the stockroom and sales floor and assist customers by greeting them warmly, resolving issues, and delivering orders with care.

The role includes receiving and tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You collaborate with colleagues, contribute to sales goals, share Loyalty program benefits, and help prepare the store for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

This position involves frequent use of computers and other technology, including handheld equipment and cash registers. Physical duties include talking, lifting, standing, moving, reaching, stooping, kneeling, crouching, and climbing ladders. It requires standing for at least two consecutive hours and lifting at least 25 pounds. The position also requires close vision, color vision, depth perception, and focus adjustment.

Macy’s describes a dynamic, inclusive work environment with competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, learning and leadership development, colleague resource groups, and volunteer opportunities. Additional offerings include merchandise discounts, performance-based incentives, an annual merit review, and an Employee Assistance Program with mental health counseling and legal and financial advice.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside to customers.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Maintain a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Share Loyalty program benefits, support sales goals, and ensure customers have what they need.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
• Collaborate with colleagues and organize the stockroom and complete orders to prepare the team for the next day.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed