Seasonal Fulfillment and Receiving Support Associate, Fresno Fashion Fair

Macy's • Fresno, CA

3d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; and delivering orders curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and helps maintain efficient stockroom and sales-floor operations. The role also includes greeting customers, resolving issues, and carefully delivering curbside orders.

Colleagues prepare for the day by reviewing goals and learning about products and promotions. They receive merchandise, tag items, organize the stockroom, and perform customer-focused order fulfillment. They also maintain a shoppable environment by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. At the end of the day, they organize the stockroom, complete orders, and help prepare the team for the next day.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as in a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve orders from back-of-house storage.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and help customers complete their shopping experience.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Work collaboratively, support teammates, and contribute to sales goals and store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed