Seasonal Fulfillment and Receiving Support Associate, Mayfair
About The Position
The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role includes receiving and organizing merchandise, tagging items, maintaining the stockroom, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to help complete Buy Online Pickup In-Store orders on time and supports the efficient operation of the stockroom and sales floor. The position also involves customer-facing service: greeting shoppers, listening and responding to their needs, resolving issues, and delivering orders with care. Associates help maintain a shoppable environment by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. They share loyalty program benefits, help customers complete their shopping experience, and collaborate with teammates to improve customer satisfaction and store performance. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, organize, and maintain merchandise and the stockroom.
- Pick, pack, and complete customer orders, including Buy Online Pickup In-Store orders, while monitoring alerts to support on-time completion.
- Retrieve orders from back-of-house storage and deliver them curbside.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their shopping experience.
- Collaborate with colleagues and help prepare the store and stockroom for successful operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
