Seasonal Fulfillment and Receiving Support Associate, Yakima Valley Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and keeping the stockroom and sales floor running efficiently. The role also involves customer interactions, such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues support sales and store results through teamwork, attention to detail, operational excellence, hospitality, and a focus on customer satisfaction. Daily activities may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, assisting customers, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, supporting merchandise moves, sharing loyalty program benefits, completing orders, and preparing the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Deliver orders curbside and monitor alerts to ensure BOPS orders are ready on time.
- Support store operations, inventory accuracy, and efficient stockroom and sales-floor operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers complete their purchases, and provide a sincere farewell.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Collaborate with colleagues, support store goals, and learn and improve to contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
