About The Position

Nordstrom is hiring a seasonal commission sales employee in Accessories at Town Center at Boca Raton. The role focuses on providing customer service, building relationships, meeting sales goals, and helping customers find accessories that suit their style and everyday needs. The employee uses fashion and product expertise to recommend and explain jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories, including their features, materials, craftsmanship, and brand differences. The employee delivers Nordstrom’s 5-Point Selling Standard, develops a personal customer base through in-store interactions and digital outreach, and uses follow-up tools and practices to build lasting customer relationships. The role also includes maintaining a customer-ready department, staying current on products and trends, and supporting teammates. Hours vary according to business needs and include evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Maintain product and trend knowledge to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts.
  • Provide occasional support to other departments as needed.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k).
  • PTO accruals and holidays. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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