Seasonal Clerical

Forest Preserve District of DuPage CountyGlen Ellyn, IL
Onsite

About The Position

This position will be responsible for providing excellent customer service and administrative support to their assigned site.

Requirements

  • Must be 16 years of age or older at the time of hire depending on requirements.
  • Working knowledge of Microsoft Office.
  • Knowledge of principles and processes for providing customer and personal services.
  • Knowledge of administrative and office procedures and systems.
  • Social and situational perceptiveness.
  • Time management skills.
  • Ability to keep neat and accurate records.
  • Effectively communicate verbally and in writing.
  • Coordination when dealing and working with others.
  • Dealing effectively with the public.

Nice To Haves

  • Experience in customer service, retail, or a related field is preferred.
  • Point of sales systems knowledge is preferred.

Responsibilities

  • Greet and welcome visitors to the site, providing friendly and helpful assistance.
  • Answer visitor inquiries in person, over the phone, and via email, providing accurate and detailed information about the center's offerings, exhibits, and services.
  • Handle complaints or issues with patience and professionalism.
  • Perform general clerical duties, such as data entry, filing, record keeping, and preparing mailings.
  • Open, operate, and regularly close the site's visitor center.
  • Assist in maintaining a clean and organized visitor center environment.
  • Process merchandise sales and handle supplies, including pricing merchandise, operating cash registers, handling payments, maintaining accurate inventory records, cleaning shelves and displays, and operating the storage of merchandise.
  • Assist with the preparation and distribution of promotional materials, brochures, and visitor guides.
  • Foster a working environment that promotes safe work habits that supports a clean, organized and hazard-free environment.
  • Deliver excellent customer service and support a positive, team-oriented workplace.
  • Perform other duties as required.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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