Seasonal Beauty Sales - Fragrances - NYC Flagship

Nordstrom•New York, NY
•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role involves understanding customer needs, maximizing sales for on-trend and luxury beauty brands, and building a customer following in-store and digitally. The position calls for enthusiasm for beauty trends, makeup, and skincare, as well as participation in a passionate team that values individual skills. The employee provides makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and supports in-store and digital selling. They help maintain an inclusive, welcoming, organized, and customer-ready department; learn about products and industry trends through Nordstrom and brand-partner training; and build customer loyalty through sales and Nordstrom Rewards accounts. The listed hourly pay range is $28.70–$29.85. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The role may also be eligible for performance-based incentives or bonuses. Benefits and eligibility depend on location, job level, classification, and length of employment.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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