Seasonal Beauty Sales - Fragrances - Menlo Park

Nordstrom•Edison, NJ

12d•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales employee creates personalized beauty experiences, engages customers to understand their needs, and maximizes sales for on-trend and luxury beauty brands. The role includes building customer relationships and a following both in-store and digitally, while contributing to a passionate, welcoming, and inclusive team. The position is based in Menlo Park. The stated pay range is $23.35–$24.30 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission; the position may also be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Handle merchandise and assist customers, including lifting and reaching for items.