Seasonal Beauty Advisor - Lancome, Pembroke Lakes

Macy's•Pembroke Pines, FL

7h•$15 - $22

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information on beauty trends and new products. You build lasting client relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Daily work includes preparing and maintaining the sales floor and counter, reviewing sales goals and product information, engaging customers, refreshing signage and pricing, and supporting merchandise moves. You also share loyalty program benefits, help customers complete purchases, and collaborate with colleagues to deliver strong customer and store results. The position requires flexible availability for days, evenings, weekends, and holidays, and regular dependable attendance. Full-time colleagues are typically scheduled 30 or more hours weekly, while part-time colleagues are typically scheduled 12–24 hours weekly; schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting identifies this role as seasonal.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to perform the essential physical requirements: talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers about beauty products.
Provide product recommendations and tailored consultations, including makeup application and skincare recommendations where appropriate.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and exceed sales goals by delivering exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Review sales goals, learn about new arrivals and top-selling products, and keep current on trends and promotions.
Collaborate with colleagues and support a positive customer experience.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice