Seasonal Associate

Carter's•Elk Grove, CA

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, including new parents and grandparents, and help them find products for milestones ranging from a baby’s arrival to the first day of school. You will work in a welcoming and inclusive retail environment and support customers throughout their shopping experience, including through omnichannel assistance. The role includes register transactions, replenishment and shipment tasks, communicating promotions and the brand loyalty program, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled. Compensation ranges from $16.00 to $18.25 per hour based on experience and location.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

  • Schedules intended to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, offering tuition-free GED or bachelor’s degree study or English as a second language learning.
  • Professional and personal development, training, and development programs.
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