Seasonal Associate

Carter's•Rosemont, IL

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will help customers discover products for babies and young children and assist them with important moments in their parenting journey. The role is part of a welcoming and inclusive environment that values team members’ skills and talents. Carter’s is a North American apparel retailer focused on babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes a close-knit culture and provides training and development opportunities. Compensation for this position ranges from $14.50 to $16.50 per hour, based on experience and location.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
  • Assist customers with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to fit personal activities, enabled by the company’s hours of operation.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
  • Professional and personal development, training, and development programs.
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