Seasonal Assistant Store Manager: Ring Concierge (Los Angeles)

Leap • Los Angeles, CA

3d • Onsite

About The Position

Ring Concierge is seeking a passionate, driven Seasonal Assistant Store Manager for its Century City boutique in Los Angeles. The Assistant Store Manager helps oversee day-to-day store operations, drive sales, and build exceptional customer relationships. The role works closely with the General Manager to implement initiatives that improve team performance, increase revenue, and maintain high guest-service standards.

The position leads and motivates the team while overseeing operational functions including inventory management, visual merchandising, and shipment processing. It also contributes to market and brand initiatives such as promotional events, activations, and store openings. The role uses Shopify, Endear, and Slack to support store operations and balances hands-on customer experience leadership with team development, working independently and effectively under pressure.

Requirements

• Must be at least 18 years of age.
• Demonstrated leadership skills, including the ability to inspire, guide, and collaborate with teams toward individual and organizational goals.
• Previous store-leader experience in retail or customer-focused roles, with a record of delivering exceptional guest experiences.
• Availability for days, nights, weekends, and holidays to accommodate business needs.
• Ability to stand, walk, climb ladders, and lift up to 50 pounds.
• Strong coaching, mentoring, communication, relationship-building, and collaboration skills.
• Customer-focused approach, hospitality orientation, and exceptional selling skills.
• Adaptability, entrepreneurial mindset, growth mindset, and creative problem-solving ability.
• Professionalism, reliability, punctuality, and ability to manage client needs empathetically.
• Product knowledge and ability to provide accurate, valuable information to clients.
• Strong organizational and time-management skills.
• Ability to work independently and effectively under pressure.

Nice To Haves

• Experience in related retail categories is highly desirable.

Responsibilities

• Manage day-to-day store operations and help drive sales.
• Cultivate customer relationships and deliver memorable, elevated in-store experiences.
• Work with the General Manager to implement initiatives that improve team performance, increase revenue, and uphold guest-service standards.
• Guide, motivate, coach, and mentor team members; assist with training and developing future leaders.
• Oversee inventory management, visual merchandising, and shipment processing.
• Contribute to promotional events, activations, store openings, and other market and brand initiatives.
• Use Shopify, Endear, and Slack to optimize store operations.
• Pursue personal and team sales goals by improving conversion rates, units per transaction, and average order value.
• Build customer retention through personalized experiences, networking, and lasting client relationships.
• Handle client inquiries, complaints, and requests with empathy and professionalism.
• Complete tasks and meet deadlines with efficiency and precision.

Benefits

• Bonus eligibility.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health employee assistance programs.
• 401(k).
• Accrued paid time off: full-time hourly employees may accrue up to two weeks (80 hours) annually, subject to restricted retail-season dates and manager approval; part-time accrual is based on local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed