SDS Program Coordinator SDS Admin

Springbrook•Albany, NY

3d•$21 - $23

About The Position

In conjunction with the Assistant Director, the SDS Program Coordinator administers Self-Directed (SD) Fiscal Intermediary (FI) Services. The role includes general administration and tracking of SD budgets, timely billing and payment of approved services, adherence to Medicaid and corporate compliance requirements, and employer-of-record responsibilities for self-hired staff. These services support individuals in living, working, and growing in integrated settings chosen by them and their Circle of Support (COS) team. The coordinator works with individuals, families, staff, supervisors, community partners, support brokers, care coordinators, vendors, and other stakeholders. The position requires travel to team meetings and other Springbrook locations as needed, including in-person launch meetings for individuals on the coordinator’s caseload. The coordinator follows OPWDD SDS guidance, HCBS Waiver Service regulations, and applicable department and Springbrook policies and procedures.

Requirements

Bachelor’s degree required; Human Services preferred, though other degrees will be considered.
Professional verbal and written communication skills.
Proficiency in or knowledge of computer software and email applications, especially Microsoft Excel, Outlook, and Word, with the aptitude to learn other software as needed.
Ability to lift 50 pounds independently and assist in lifting weights exceeding 50 pounds.
Meet requirements to drive Springbrook vehicles as needed.
Access to reliable transportation because travel is required.
New York State driver’s license required.

Nice To Haves

One year of experience working with individuals with developmental disabilities or in a related field preferred.

Responsibilities

Adhere to a person-first philosophy and follow Department and Springbrook policies and procedures.
Communicate respectfully and in a person-centered manner with supervisors, individuals, families, staff, and community partners.
Meet with assigned individuals as needed to coordinate service-plan matters within the FI’s established level of support.
Regularly audit SD plans and budgets to ensure required documentation has been received and services are not interrupted.
Understand the SD budget process, including COS team roles, online budget entry, and system roles and permissions.
Maintain, review, and submit billing documents and payroll in a timely and efficient manner in accordance with Department of Labor, Medicaid, and Springbrook requirements.
Maintain documentation needed to meet Medicaid and corporate compliance standards.
Immediately report potential corporate compliance issues and possible 633/624 incidents to a supervisor, and complete required reporting documentation.
Assist with New Employee Orientation and ensure SD staff complete required initial and annual training.
Respond to individual requests and concerns within a reasonable time using the communication method preferred by the individual, plan designee, and/or staff.
Arrange and attend in-person launch meetings for individuals on the caseload.
Attend Life Plan, COS, and planning team meetings by phone or in person when requested and available.
Assist individuals and/or designees with HR questions and provide employer-of-record policy guidance.
Monitor payroll and expenditure budgets, and inform individuals and support brokers of compliance issues or potential budget overages.
Assist program Administrative Assistants in contacting Support Brokers, Care Coordinators, and others to obtain outstanding OMIG-, OPWDD-, and Springbrook-required documentation.
Follow the OPWDD SDS Guidance Document and HCBS Waiver Service regulations.
Travel to team meetings and other Springbrook locations as needed.
Evaluate the satisfaction of people receiving services, track grievances, and follow up on concerns with the direct supervisor and at department meetings.
Perform other duties as assigned.