SDR Manager

Avoca•New York, NY

13d•$120,000 - $140,000•Onsite

About The Position

Avoca is seeking a second SDR Manager to join their growing team. This role will focus on managing half of the SDR team, including a team lead and a pod of representatives. The manager will be responsible for day-to-day coaching, pipeline quality, and ramp-up of new hires. The position offers the opportunity to work within a proven sales motion with established qualification criteria, CRM workflows, and call intelligence tooling. Success will be measured by the pod's SQO (Sales Qualified Opportunity) volume and quality, as well as individual rep development.

Requirements

2+ years managing an SDR/BDR team in B2B SaaS, ideally at a high-growth startup
A track record of hitting or exceeding SQO/pipeline targets with a team of 5+ reps
A hands-on coaching style: you're in call recordings and live coaching sessions every week, not just watching a dashboard
Fluency with a modern sales stack: CRM (HubSpot or similar), call intelligence (Gong, Attention, or similar), sequencing tools
Comfort setting and holding a qualification bar even when it creates short-term friction with reps or AEs
Experience hiring and ramping SDRs from scratch: you know what a strong first 30 days looks like
Data fluency: comfortable pulling and presenting your own pipeline and conversion numbers without waiting on RevOps

Nice To Haves

Home services, contractor, or vertical SaaS background
Experience scaling a team through a Series B or similar growth stage

Responsibilities

Own a pod of SDRs and a team lead: run their day-to-day coaching, 1:1s, and performance management
Drive SQO volume and quality against monthly and quarterly targets, holding the line on our SQO Qualification Guide rather than raw activity counts
Run weekly call reviews using our call intelligence platform (Attention), and turn what's working into repeatable technique and kill what isn't
Own ramp for new SDR hires in your pod by building the shadowing plan and certify reps in their first 30 days
Partner with AE leadership to keep the SDR-to-AE handoff tight, with fewer stalled or disputed SQOs, faster ramp for new AE pods
Build and iterate outbound sequences and messaging with Marketing as new segments and verticals open up
Report weekly on pipeline generation, SQO conversion, and rep-level performance to our VP Sales
Partner with our SDR Manager to keep coaching standards, tooling, and process consistent across both pods