Scrum Master Senior Associate

DTCC • Tampa, FL

21h • Hybrid

About The Position

The Scrum Master Senior Associate is a key member of a development squad that follows a defined software development life cycle. Applying broad knowledge of Agile methodology, this role manages the Scrum process with geographically dispersed teams to support high product quality and timely, predictable project delivery. The role oversees cross-functional coordination and communication, requirements traceability, release management, test case management, and defect tracking.

The Scrum Master supports and coaches the Product Owner and squad, facilitates ceremonies and conflict resolution, helps coordinate release planning and code movement across Development, Testing, UAT, and Production, and promotes sustainable execution and continuous improvement. The role also aligns risk and control processes with day-to-day responsibilities, monitoring and mitigating risk and escalating issues when appropriate.

Requirements

• Minimum of 6 years of related experience.
• Experience in Agile development and Scrum Master or similar work.
• Previous software development lifecycle experience.

Nice To Haves

• Bachelor's degree preferred, or equivalent experience.
• Scrum Master certification is a plus.

Responsibilities

• Apply knowledge of Agile and relevant frameworks, tools, techniques, principles, and values to support squad success.
• Coach the Product Owner and squad to maintain a healthy, prioritized backlog with refined user stories.
• Balance delivery timeframes with continuous iteration so customer feedback is incorporated.
• Participate in Scrum of Scrums sessions to align the squad and other Tribe teams on priorities, dependencies, and timelines.
• Provide role-based coaching and proactively facilitate coaching sessions with the squad.
• Help the squad consider how its vision and product affect other squads with which it regularly interacts.
• Create a safe environment for ceremonies and encourage participation from squad members.
• Facilitate and mediate conflicts within the squad.
• Provide stakeholders with accurate, transparent communications and concise metrics and updates on progress, risks, and impediments.
• Support the Product Owner with release planning.
• Coordinate code movement between Development, Testing, UAT, and Production environments, including related planning, resourcing, and scheduling.
• Manage and deliver projects to specification through a defined development process and within budget and timeline.
• Build relationships with squad members and resolve issues using rapport and trust.
• Act as a change agent and peer, using change to drive learning and process improvements within squads.
• Seek and act on feedback to bring about positive changes.
• Understand squad capacity and impediments affecting individual squad members.
• Promote a team culture that values sustainable execution and avoids over-commitment.
• Coach the squad to contribute to squad-level decisions in pursuit of a common goal.
• Identify and work to resolve mindset impediments.
• Coach and encourage experimentation to support the squad's progress toward self-sufficiency.
• Integrate risk and control processes into daily responsibilities, monitor and mitigate risk, and escalate appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
• Flexible/hybrid work model with 3 days onsite and 2 days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior