Scrum Master Senior Associate

DTCC • Tampa, FL

16h • $75,000 - $150,000 • Hybrid

About The Position

The Scrum Master Senior Associate is a key member of a development squad operating within a defined software development lifecycle. Applying broad knowledge of Agile methodology, this role manages the scrum process for geographically dispersed teams to support high product quality and timely, predictable project delivery. The position oversees cross-functional coordination and communication, requirements traceability, release management, test case management, and defect tracking to keep delivery on track.

The role coaches and facilitates the squad and Product Owner, supports backlog health and release planning, coordinates code movement across development, testing, UAT, and production environments, and promotes sustainable execution, continuous learning, and process improvement. It also incorporates risk and control processes into daily responsibilities and escalates issues appropriately.

The role is part of DTCC’s Information Technology group, which delivers secure and reliable technology solutions for global capital markets. The position follows DTCC’s flexible/hybrid work model: three days onsite and two days remote, with onsite days including Tuesdays, Wednesdays, and a third day determined by the team or employee.

Requirements

• Minimum of 6 years of related experience.
• Experience in Agile development, with Scrum Master or similar experience.
• Previous software development lifecycle experience.
• Bachelor’s degree preferred or equivalent experience.

Nice To Haves

• Scrum Master certification is a plus.
• Bachelor’s degree preferred.

Responsibilities

• Apply Agile knowledge and relevant frameworks, including Scrum, to maximize squad success.
• Use Agile tools, techniques, principles, and values in support of the squad.
• Coach the Product Owner and squad to maintain a healthy, prioritized backlog with refined user stories.
• Balance delivery timeframes with continuous iteration so customer feedback is incorporated.
• Participate in Scrum of Scrums to align the squad and other teams in the Tribe on priorities, dependencies, and timelines.
• Provide role-based coaching and proactively facilitate coaching sessions with the squad.
• Help the squad understand how its vision affects other squads with which it regularly interacts.
• Create a safe environment for ceremonies and encourage active participation from squad members.
• Facilitate and mediate conflicts within the squad.
• Provide stakeholders with accurate, transparent communications, including concise metrics and updates on progress, risks, and impediments.
• Support the Product Owner with release planning.
• Coordinate code movement between Development, Testing, UAT, and Production environments, including related planning, resourcing, and scheduling.
• Manage job schedules.
• Manage and deliver projects to specification using a defined development process, within budget and timeline.
• Build relationships with squad members and resolve issues by leveraging rapport and trust.
• Act as an enthusiastic change agent and peer.
• Use change to drive continuous learning and process improvements within squads.
• Seek and act on feedback to bring about positive changes.
• Understand squad capacity and individual impediments, and foster sustainable execution without over-committing.
• Coach the squad to contribute to squad-level decisions in pursuit of a common goal.
• Identify and work to resolve mindset impediments.
• Share knowledge and expertise and encourage experimentation to support the squad’s journey toward self-sufficiency.
• Align risk and control processes with day-to-day responsibilities, monitor and mitigate risk, and escalate appropriately.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / retirement benefits.
• Paid time off and personal/family care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
• Flexible/hybrid work arrangement of three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior