Scrum Master & Agile Coach

Agama Solutions • Atlanta, GA

1d • Onsite

About The Position

This role is responsible for facilitating events and training IT Team Leads on Scrum and accountability. The Scrum Master & Agile Coach will train Team Leads in various Scrum events, reinforce best practices, and coach teams to ensure self-organization and continuous improvement. The position involves analyzing and removing impediments, managing backlogs daily, promoting continuous improvement, reinforcing process adherence, and fostering collaboration among teams. The goal is to drive team effectiveness through clear documentation and adherence to roles and responsibilities.

Requirements

• Minimum 5 Years with Agile Teams
• Strong knowledge of Scrum and Kanban methodologies.
• Excellent facilitation, coaching, and mentoring skills with documentation capabilities.
• Ability to analyze, identify, and resolve team impediments/conflicts.
• Experience managing and prioritizing backlogs aligned with IT leadership priorities.
• Strong communication skills across technical teams, architects, PMs, security, and stakeholders.
• Understanding of Kanban fundamentals (visualizing workflow, limiting WIP, explicit policies).
• Understanding of Scrum best practices (daily scrums, alignment, risk analysis, iterative delivery).
• Servant leadership mindset.
• Proficient in Jira, Confluence, ServiceNow (ITSM & Agile), MS Teams, Office365.
• Agile Certification required (Scrum Master minimum).

Responsibilities

• Facilitate events and train IT Team Leads (Scrum & accountability)
• Train Team Leads in daily stand-ups, sprint planning, reviews, retrospectives, ticket board clean-ups, and best practices.
• Reinforce story refinement, prioritization, collaboration, and documentation.
• Coach teams & train IT Leads to coach teams
• Demonstrate Scrum/Kanban usage; ensure self-organization and continuous improvement.
• Hold Leads accountable to priority alignment.
• Train teams on incident management and collaborative issue resolution.
• Analyze and remove impediments
• Teach Leads to identify and remove blockers, manage incidents using PM tools, perform dependency analysis, and integrate findings into ceremonies.
• Manage backlogs daily
• Work with Technical Leads and IT Management to maintain a clean, priority-aligned backlog.
• Promote continuous improvement
• Lead retrospectives and ensure actionable improvements are documented, scheduled, and completed.
• Reinforce process adherence
• Ensure use of Scrum for developers and Kanban for infrastructure/operations.
• Implement WIP limits, workflow visualization, and documentation of repeatable tasks.
• Foster collaboration
• Guide Scrum and Kanban teams to communicate effectively for successful incremental deployments.
• Drive team effectiveness
• Document training, best practices, and maintain a Working Agreement to remove ambiguity around roles and responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed