Scrum Master/Agile Coach/PM
InnoSoul•Hartford, CT
•Remote
About The Position
The Scrum Master will provide support across various cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Scrum Master will streamline the scrum processes and standards, coach teams across the organization, and drive a consistent method of work estimation/story point calculations. The work supports the Lead Scrum Master and Digital Product Manager in managing project scope and schedule, project status report, change management, governance, role identification, and business communication with the stakeholders.
Requirements
- 5 years of management/supervisory experience
- 3 years of user research and analytics
- Proficient (4-6 Years) in Project management
- Extensive experience with Jira and Confluence is required
- Experience as an Agile Coach is required
- At least 5 years of experience and use cases with Project Planning & Management
- At least 5 years of experience and use cases with Risk/Issue Management & Mitigation
- At least 5 years of experience and use cases with Product Manager Support
- At least 5 years of experience and use cases with Team Management & Team Building
- At least 3 years of experience and use cases with Digital Platforms, Tools and Discipline
- Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity, and data integration
- Usage of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
Nice To Haves
- 3 years of user-centered design
- Experience with Advanced Roadmaps and Work Otter is preferred
- Government-specific task management is preferred
- Experience establishing QA practices utilizing tools such as Xray is desired.
Responsibilities
- Facilitate regularly recurring scrum-of-scrums
- Coach teams and stakeholders in lean/agile practices and mindset
- Coordinate interdependencies across project teams
- Obtain and provide visibility into progress and impediments, escalating where appropriate
- Ensure cross-team alignment to program goals with clear and consistent communication
- Defining project scope and schedule across various digital projects
- Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
- Organizing and leading project status and working meetings
- Ability to write and review detailed documentation (requirements documents, weekly/monthly reports, meeting notes, etc.)
- Communicating plan deviations
- Provide feedback on team resourcing to improve efficiency and reduce bottlenecks
- Championing ongoing process improvement initiatives
- Identifying and mitigating plans
- Resolving issues to keep the project moving
- Proactively avoiding risks
- Ensuring the team meets required policies
- Making recommendations for continuous improvement
- Supporting the Product Manager in managing expectations for project deliverables
- Managing stakeholder communications
- Helping to implement an effective system of project governance
- Assisting in team development while holding teams accountable for their commitments
- Assigning tasks to individuals and balancing the workload across teams
- Leveraging organizational resources to improve team and individual capacity for project work
- Ensuring team members are fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace
- Motivating team members
- Developing and supporting modern, agile product and project management processes
- Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
- Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
- Scoping, prioritization, and translation of technical and design tasks into delivery plans
- Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
- Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
