Scientific Services Manager - West

Mars•Los Angeles, CA

6d•Remote

About The Position

The ROYAL CANIN Scientific Services Manager will lead a team of Scientific Services Veterinarians responsible for providing internal and external veterinary technical expertise, in addition to driving sales performance through our influence of key opinion leaders (KOLs) and specialty hospitals. This role is a strategic partner with the Director of National Accounts and veterinary sales director, to deliver collaborative plans that drive business results in alignment with objectives of the therapeutic diet business. The Scientific Services team fills a crucial role in the execution of best-in-class scientific education as well as consultation with customers that drive health through nutrition of cats and dogs.

Requirements

A Doctorate in Veterinary Medicine (or equivalent) with an active license in one or more states is required
3+ years employment as a veterinary practitioner.
2+ years of experience working in vet industry
Demonstrated leadership skills, particularly for a remote team
Collaborative personality and the ability to work cross-functionally with high emotional intelligence to manage stakeholders with mutuality
Able to thrive in an environment of rapid change
Strategic agility and problem-solving skills
Able to learn effectively on the fly
Have knowledge of Salesforce and other tools to manage and measure work
Excellent PC skills (Microsoft Word/PowerPoint/Teams/OneNote, and Zoom)

Responsibilities

Build, develop and engage a diverse, collaborative team that is regarded as the scientific resource and veterinary partner for our veterinary sales team.
Partner with the veterinary sales director to ensure execution of our strategy in the field to drive recommendation through education and influence.
Work cross-functionally to help identify solutions that drive business growth through technical excellence and KOL influence in the field
Provide insight to the Veterinary sales teams on opportunities to leverage the team’s technical expertise, as well as KOL influence to deliver business results
Collaborate with Royal Canin Marketing and Scientific Communications to ensure veterinary field support of new product launches and promote growth of existing products
Coordinate with Data and Analytics, Sales Transformation, and Customer 360 teams to deliver effective tools to manage and measure work in veterinary sales support and KOL management.
Partner with the vet nutritional advisors to maintain and expand nutritional consultations to hospitals in a way that is efficient, brings value to our customer and drives therapeutic results for their patients.
Streamline processes with veterinary sales team to focus on high impact activities
Collaborate with the MVH and National Accounts team to align with medical leadership in business planning.
Drive team member’s subject matter expertise in nutrition, as well as the sales process
Use strong business acumen to prioritize and manage team budgets effectively
Support development and management of tools to measure impact of KOL influence on business results
Ability to travel (up to 75%) and otherwise be able to work from home effectively