School Services Program Manager

ICAN Inc•Rome, NY

7d•$60,000 - $65,000

About The Position

The School Services Program Manager oversees, develops, and routinely manages quality psychosocial care for students in school settings. Working with ICAN and school district staff, the manager leads a team addressing students’ social, emotional, and educational needs in pursuit of academic success. The role promotes the agency’s philosophy and mission.

Requirements

Experience working with students with severe emotional and behavioral problems.
Thorough knowledge of services provided.
Well-developed advocacy skills.
Knowledge and understanding of educational supports.

Nice To Haves

Master’s degree in Social Work, Mental Health Counseling, Education, Psychology, Human Services, or a closely related field.
NYS professional license in the area of study, or eligibility to obtain licensure upon hire.
1–3 years of supervisory or management experience.

Responsibilities

Provide administrative support, supervision, and direct oversight to Behavior Specialists, Clinical Care Coordinators, and other ICAN staff working in school districts, including handling timesheets, time-off requests, and scheduling.
Monitor program budgets and spend-down lines, including supplies and SPIN services, and manage related paperwork.
Serve as the program liaison with identified school program administrators.
Support program staff through crisis debriefing, training, and daily assistance.
Ensure consistent application of established processes, including home visits, medication reviews, and CAFAS tracking.
Coordinate with school personnel and mental health professionals so students’ mental health needs are considered in academic planning.
Provide consultation to school personnel, including classroom observation, peer mediation, and support for school-wide events.
Assist team members with outreach to engage students and help families understand program philosophy and policies.
Assist team members in connecting clients and families with appropriate resources and services in a timely, coordinated manner.
Complete required documentation comprehensively and on time, as required by ICAN and/or school districts.
Provide children’s mental health training to school personnel, parents, and community members to raise awareness about intervention and treatment.
Maintain statistics for analysis and reporting.
Perform other duties as needed based on program needs.