School Programs Coordinator

Baylor University•Waco, TX

16h•Onsite

About The Position

Baylor University is seeking a School Programs Coordinator position within the Visitor Services, Exhibits and Marketing team at the Mayborn Museum. This role is the primary contact for school groups visiting the museum and plays a key role in organizing, communicating, educating, and executing group visits. The School Programs Coordinator ensures an engaging and seamless group experience.

Requirements

A Bachelor's degree and one year of relevant work experience are required.
All applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

A Bachelor’s degree and three years of relevant experience are preferred.

Responsibilities

Respond to inquiries and coordinate bookings for school groups, providing exceptional service and timely follow-up
Maintain accurate records of group revenue, deposits, and outstanding balances
Prepare welcome packets and other materials to ensure a smooth group experience
Work with greeting team to coordinate logistics for each days groups & communicate with relevant staff
Work with volunteers to assist in group greeting & experience
Welcome and guide school groups upon arrival, support lunchtime logistics, and manage departure transitions
Develop and maintain group policies and procedures
Develop roster of program offerings, with the support of Museum Engagement Team Staff, to enhance school group visits to the Mayborn
Facilitate occasional programming for school groups, and coordinate with MET to determine additional facilitation responsibilities
Clearly communicate new program offerings to previously booked groups, and oversee any booking changes
Manage all logistics of programming within the group visit, including managing schedules, communicating with teachers, communicating with MET facilitators, and reserving spaces
Plan special events for school groups, like Homeschool Day
Maintain group visit guide & TEKS alignments, with regular updates about Traveling Exhibits, exhibit closures, and other Museum changes
Maintain deep knowledge on Texas State Standards and how the Mayborn can best support learning
Create & foster relationships with area educators and other partners like Waco STEAM Center and Region 12 to promote Mayborn Museum Field Trips and seek to know how to best serve our community educators
Serve as back up team lead for Spark Team, provide coverage on the floor an in Design Den when needed
Support planning & facilitation for MET & Museum-wide programs as needed
Perform all other duties as assigned to support Baylor’s mission
Ability to comply with university policies
Maintain regular and punctual attendance