School Operations Support Specialist

Stride, Inc.

1d•Hybrid

About The Position

The School Operations Support Specialist performs and/or oversees various aspects of school operations with an emphasis on compliance activity at all levels, internal and external to the K12 organization. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better. Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team! The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! This is a full-time position. Ability to work independently, typically 40+ hours per week is required.

Requirements

Must reside in North Carolina
Bachelor’s degree in relative field of study AND 0-3 years of relevant professional experience OR Equivalent combination of education and experience
Ability to clear required background check

Nice To Haves

Great organizational and time management skills
Proficient MS365; web proficient
Strong technology skills
Experience using search engines (internet) for research projects
Experience using a student information system and/or other type of database
Strong written and verbal communication skills
Ability to travel 20% of the time
Formal project management experience in fast-paced or start-up environment
Non-profit / education grants management experience
Experience with managing online learning

Responsibilities

Work with administrative staff to ensure the school follows and meets all audit requirements
Oversees and supports major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing
Develops relationships with education vendors, the districts, state and other education stakeholders
Helps maintain student records and data; creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases
Assists Manager, School Operations with local, state, and federal reporting requirements
Works with administration to properly onboard and offboard staff
Works with School Operations, Data, and Assessment Senior Manager and administrative staff to ensure the school is compliant with and meets all audit requirements
Assists Manager, School Operations with the development of school policies and procedures
Collaborates as necessary with Sales, Client/Account Management, Product Development, IT, and other key stakeholders, to gain knowledge that will ensure client operational support needs are met Assists with a wide variety of personnel support issues and may support key office positions
Support the execution of operational strategies and initiatives
Monitor and report on key performance metrics and project progress as required
Assist in the development and implementation of process improvements
Assist in onboarding new team members and provide ongoing support Ensure accuracy and confidentiality of all operational data