[2026-2027] School Operations Manager

KIPP NYC Public Schools • Bronx, NY

22h • Onsite

About The Position

The School Operations Manager (SOM) manages and executes the school’s daily operations, ensuring core systems run effectively, enrollment targets are met and maintained, facilities and technology are in good working order, student health and safety protocols are followed, and events are executed as planned. The SOM reports directly to the Director of Operations (DOO) and manages the School Operations Administrator (SOA).

The role oversees daily student arrival, attendance, transitions, lunch and recess, and dismissal; manages the main office, supplies, equipment, technology, and facilities; and leads student recruitment and enrollment processes. The SOM builds relationships with staff, students, and families, responds to stakeholders within 24–48 hours, and participates in student enrichment activities and field lessons when needed. The role also monitors student health in coordination with the school nurse, serves on the BRT, assists during emergencies or urgent situations, supports the DOO on special projects and escalated concerns, conducts daily operational walkthroughs, and ensures events and field trips are well executed.

This role is based in New York City and requires travel to KIPP NYC schools. KIPP NYC does not offer visa sponsorship or work authorization.

Requirements

• Minimum of 4 years of relevant experience.
• Strong interpersonal skills and qualities that support a collegial working environment, including zest, grit, hope, social intelligence, gratitude, and a sense of humor.
• Ability to thrive in fast-paced, high-achieving, team-oriented, and mission-driven environments.
• Highly organized and resourceful, with the ability to manage multiple tasks precisely.
• Quick learner, critical thinker, and open to feedback.
• Ability to proactively manage multiple critical deadlines and complete responsibilities on time.
• Resilience, flexibility, and innovation when needed.
• Takes ownership of impact on self and others, adjusts accordingly, and embraces growth opportunities.
• Basic proficiency in Microsoft Office and school operations systems; computer literate.
• Outstanding written and oral communication skills and ability to communicate effectively with people from diverse backgrounds.
• Excellent prioritization skills and high attention to detail.
• Proactive approach and ability to manage high levels of responsibility.
• Passion for and commitment to the KIPP mission.

Nice To Haves

• School-based experience is strongly preferred.

Responsibilities

• Oversee daily systems including student arrival, attendance, transitions, lunch and recess, and dismissal, ensuring processes run smoothly and efficiently.
• Ensure the main office is staffed, supplies are replenished, and equipment is in good working order.
• Manage technology, facilities, and other operational systems, resolving issues promptly.
• Lead planning and execution of student recruitment and enrollment processes.
• Foster relationships with staff, students, and families, communicate effectively with stakeholders, and respond within 24–48 hours.
• Participate in student enrichment activities and field lessons when needed.
• Manage the School Operations Administrator, monitor performance against deadlines, standards, and goals, and hold regular one-on-ones to provide guidance.
• Monitor student health and communicate with the school nurse.
• Serve as an active member of the BRT and assist in emergency or high-urgency situations.
• Assist the Director of Operations with special projects, systems supporting the instructional vision, and escalated concerns.
• Report progress and barriers to the Director of Operations and conduct daily walkthroughs with them to maintain operational integrity.
• Ensure events and field trips are well executed.

Benefits

• Medical, dental, and vision benefits.
• Five school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Bright Horizons backup child and elder care.
• Employer-paid life insurance and short-term and long-term disability.
• An eight-week paid sabbatical after 10 years.
• Annual professional development funds.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed