[2026-2027] School Operations Manager

KIPP • Crown Heights, NY

2d • $80,340 - $88,745 • Onsite

About The Position

The School Operations Manager (SOM) manages and executes the school’s daily operations, ensuring core systems run effectively, student enrollment targets are met and maintained, facilities and technology systems are in good working order, student health and safety protocols are followed, and events are carried out as planned. The SOM reports to the Director of Operations (DOO) and manages the School Operations Administrator (SOA).

The role oversees daily school systems, including arrival, attendance, transitions, lunch and recess, and dismissal. It also supports the main office, manages operational systems, and leads student recruitment and enrollment. The SOM builds relationships and communicates with staff, students, and families; supports student enrichment activities and field lessons when needed; monitors student health and coordinates with the school nurse; and serves on the BRT. The SOM collaborates with the DOO on projects, instructional-support systems, escalated concerns, daily walkthroughs, events, and field trips.

This role is based in New York City and requires travel to KIPP NYC schools. The position is listed for the 2026–2027 school year, with a start date described as “Next year opening.”

Requirements

• At least 4 years of relevant experience.
• Strong interpersonal skills and traits that support a collegial working environment, including zest, grit, hope, social intelligence, gratitude, and a sense of humor.
• Ability to thrive in fast-paced, high-achieving, team-oriented, and mission-driven environments.
• Strong organizational and resource-management skills, including the ability to manage multiple tasks precisely.
• Ability to learn quickly, think critically, and remain open to feedback.
• Ability to manage multiple critical deadlines proactively and complete tasks on time.
• Resilience, flexibility, and innovation when needed.
• Ability to take ownership of impact, adjust accordingly, and embrace growth opportunities.
• Basic proficiency in Microsoft Office and school operations systems; computer literacy.
• Outstanding written and oral communication skills, including communicating effectively with people from diverse backgrounds.
• Excellent prioritization skills and high attention to detail.
• Proactive approach and ability to manage high levels of responsibility.
• Passion for and commitment to the KIPP mission.

Nice To Haves

• School-based experience is strongly preferred.

Responsibilities

• Oversee daily systems including student arrival, attendance, transitions, lunch and recess, and dismissal, ensuring processes run smoothly and efficiently.
• Ensure the main office is staffed, supplies are replenished, and equipment is in good working order.
• Manage technology, facilities, and other operational systems, resolving issues promptly.
• Lead planning and execution of student recruitment and enrollment processes.
• Build relationships with staff, students, and families; communicate with stakeholders and respond within 24–48 hours.
• Participate in student enrichment activities and field lessons when needed.
• Manage the School Operations Administrator, ensuring deadlines, standards, and goals are met; conduct regular one-on-ones to monitor progress and provide guidance.
• Monitor student health and communicate with the school nurse.
• Serve as an active member of the BRT and assist in emergency or high-urgency situations.
• Assist the Director of Operations with special projects, systems supporting the instructional vision, and escalated concerns.
• Report progress and barriers to the Director of Operations to support continuous improvement.
• Conduct daily walkthroughs with the Director of Operations to maintain operational integrity.
• Ensure events and field trips are well-executed.

Benefits

• Medical, dental, and vision benefits.
• Five school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Backup child and elder care through Bright Horizons.
• Employer-paid life insurance and short-term and long-term disability.
• An eight-week paid sabbatical after 10 years.
• Annual professional development funds.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed