Abridge Program -School Advisor Manager -Bilingual Mandarin

Novel Prep • Costa Mesa, CA

2d • $65,000 - $85,000

About The Position

Concord Prep School is seeking an experienced, organized, and student-centered School Advisor Manager to oversee the daily operations of the Abridge Program and lead a team of School Advisors and Dorm Managers. The role ensures students receive comprehensive academic, residential, and personal support throughout high school. The manager oversees academic progress, college preparation, advising services, residential operations, and parent communication while supervising staff, establishing operational standards, and maintaining program quality. The ideal candidate has a background in academic advising, U.S. high school education, student services, or educational program management, along with experience in team leadership and staff supervision.

Requirements

• Bachelor's degree in Education, Counseling, Educational Leadership, Business Administration, or a related field.
• Previous experience supervising, leading, or managing a team.
• Experience in academic advising, student services, educational program management, school administration, or a related field.
• Experience supporting middle school or high school students in academic or student development settings.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to manage multiple student cases, supervise staff, and coordinate with various stakeholders.
• Ability to handle sensitive student and family matters with professionalism and confidentiality.

Responsibilities

• Supervise, train, and provide day-to-day leadership to School Advisors and Dorm Managers; assign cases and tasks, set performance expectations and workflows, conduct meetings and case reviews, evaluate staff, monitor service quality, and improve team efficiency.
• Oversee students' academic performance, grades, attendance, assignments, goals, course planning, study habits, and progress; coordinate with teachers and advisors on improvement plans and interventions; maintain records and provide progress updates.
• Oversee students' academic planning and college preparation; guide advisors on college readiness and applications; monitor timelines, deadlines, documents, and milestones; coordinate with counselors, academic advisors, and external partners; track progress toward goals.
• Oversee residential operations and Dorm Managers; ensure consistent implementation of policies and procedures; monitor attendance, curfews, conduct, leave requests, and safety; maintain residential SOPs and reporting standards; coordinate responses to behavioral concerns, incidents, and emergencies.
• Oversee academic, behavioral, residential, and personal student cases; act as the escalation point for complex issues; coordinate student support plans; monitor well-being, engagement, adjustment, and development; support activities and program events.
• Coordinate communication among students, parents, teachers, advisors, administrators, and external partners; ensure timely updates, respond to parent inquiries, facilitate team communication, and document important communications.
• Develop and maintain SOPs, student tracking systems, evaluation tools, and operational documentation; establish service standards, monitor performance and outcomes, report to school leadership, identify improvements, and support the program's continued development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager