School Account Manager

ExtensisHR•Iselin, NJ

28d•Hybrid

About The Position

The School Account Manager will serve as the primary contact for School Client Administrators within the ExtensisHR PEO School client base. This role acts as a liaison between the client and the Extensis Service Team, ensuring that the needs of these high-level clients are understood, met, and exceeded. The position requires a blend of customer service, technical support, HR and Payroll support, and the ability to address reporting requirements. At times, this role will also support sales efforts through calls, presentations, and training.

Requirements

5+ years of experience working in a professional setting
5+ years of experience working in the school market
Strong grasp of Leave of Absence management
Bachelor’s degree
Strong Attention to detail; organized
Self-Motivated/self-starter
Strong project management skills
Business Acumen
Strong communication skills and excellent writing skills
Excellent internal and external customer service skills

Nice To Haves

Experience working in PEO Industry is a plus
Experience in HR and Payroll is preferred
SHRM Preferred

Responsibilities

Act as a primary point of contact for school administrators
Facilitate support for the client on administrative, HR and Payroll related items as necessary
Facilitate and coordinate work to be done for the client or employees on a scheduled and as needed basis
Provide professional high level customer service to both the client admin and key decision makers
Closely monitor and assist with various client projects, benefit renewal and employee onboarding
Understand and coordinate client specific reporting requirements
Plan and coordinate onsite client visits quarterly or as needed alone or with supporting team members
Coordinate or assist training strategies using Vector K-12 and/or ExtensisHR LMS
Assist with sales with prospect meetings as the person responsible for servicing the accounts
Assist with sales and broker with training and value proposition of School services
Facilitate and assist with servicing of additional vendor relationships
Provide analysis of services used by clients and time utilization
Curate and grow a referenceable client list based on School services

Benefits

Competitive compensation
Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events
Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one
Pretax Spending Accounts to ease taxes on health and dependent care expenses
401k and IRA retirement plans , employer contributions
Extensive professional development programs to help you get to where you want to go in your career
Employee Discounts on retail and entertainment
A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities
Diversity, Inclusion and Equity (DEI) committee that promotes organization DEI initiatives and employee engagement
Complimentary coffee and snacks to keep you fueled and productive throughout the day