Scholarship Coordinator

Lamar University•Beaumont, TX

About The Position

The Scholarships Coordinator coordinates and supports Lamar University's privately funded, endowed, and institutional scholarship programs. Reporting to the Associate Director of Outreach & Customer Service, the role supports student recruitment and retention by overseeing scholarship application processes, coordinating selection activities, and ensuring timely communication and awarding of scholarship opportunities. The coordinator serves as a liaison among students, faculty, staff, donors, and external partners, promotes scholarship opportunities, and provides customer service to prospective and current students. The position also coordinates elite scholarship programs and assists with strategies supporting enrollment and student success goals. The role works with prospective and current undergraduate and graduate students and their families, helping them understand financial aid and scholarship processes. It manages applications for the Presidential and SETX Legends Scholarship programs, verifies application information, calculates and awards full-ride and need-analysis scholarships in accordance with aid regulations, supports scholarship account managers, and coordinates faculty and staff training. The position also handles scholarship appeals and participates in university events on and off campus. Work is primarily in a professional office environment with standard working hours and frequent interaction with faculty, staff, students, and external stakeholders. The role requires prolonged sitting, frequent computer and standard office-equipment use, and occasional standing, walking, bending, reaching, and lifting materials weighing up to 15 pounds. Visa sponsorship is unavailable; candidates must be authorized to work in the United States without sponsorship now or in the future. This position is security-sensitive and subject to criminal-history record information checks.

Requirements

Bachelor’s degree.
At least two years of professional experience in a customer service-related field.
Must be authorized to work in the United States without visa sponsorship now or in the future.
Ability to meet the physical requirements of prolonged sitting, frequent computer and standard office-equipment use, occasional standing, walking, bending, and reaching, and lifting materials weighing up to 15 pounds.

Nice To Haves

Experience in financial aid or a financial setting.
Experience with public speaking and delivering information in a presentation setting.

Responsibilities

Work with prospective and current undergraduate and graduate students and their families from diverse backgrounds.
Educate students and families about federal, local, and institutional aid programs.
Help students understand the financial aid process and how to apply for aid and scholarships.
Help students understand their financial aid and scholarship awards in support of campus admissions and retention goals.
Manage applications for the Presidential and SETX Legends Scholarship programs in accordance with university and Beaumont Foundation standards, and correspond with external university representatives in the program network.
Calculate and award full-ride and need-analysis scholarship opportunities in accordance with aid regulations.
Prepare scholarship application processes and verify information in the Scholarship Manager system for correctness and accuracy.
Serve as a liaison among faculty, staff, donors, students, and the public, providing information and resources about scholarship activities and programs.
Coordinate and deliver faculty and staff training on scholarship program processes and procedures, and assist account managers with scholarship-awarding functions.
Work with the welcome center and admissions staff on prospective student outreach.
Manage scholarship appeals and facilitate review processes as needed.
Participate in on- and off-campus activities, including New Student Orientation, Cardinal View events, Showcase events, and other university events.
Maintain accuracy in scholarship applications, eligibility verification, and award processing; manage multiple programs, deadlines, and student records; and protect sensitive student information.