Scholarship Analyst

Sacramento State•Sacramento, CA

2d•Onsite

About The Position

Under the general supervision of the Associate Director Financial Aid and Scholarships and receiving lead work direction, the Scholarship Analyst coordinates aid related to an assigned scholarship portfolio. The analyst monitors portfolios in scholarship administration software, provides established procedural information to college and department scholarship administrators, and refers training needs or complex questions to the Scholarship Coordinator. The role supports the centralized Scholarships office and works with campus partners to deliver scholarship services and achieve office goals. The analyst reviews documentation and student files, conducts verification, develops awarding and packaging plans, and awards scholarship dollars in accordance with Title IV requirements, institutional policy, and federal and state regulations. The position maintains assigned program records, updates procedural materials as directed, and provides established information and training materials. It also maintains collaborative relationships with University Advancement Services, scholarship administrators, donors, and other community partners. The work involves analyzing individual student needs using established guidelines and exercising judgment in addressing student service problems. The analyst uses interpersonal and analytical skills, maintains accurate records, and assists with required reporting. Strict discretion and compliance with confidentiality and FERPA requirements are mandatory. The role provides students from varied backgrounds with clear, sensitive, and professional information about scholarship eligibility, award requirements, and available options, including in stressful situations.

Requirements

University student services experience, such as advising, admissions, student programming, or development.
Ability to work effectively in a fast-paced environment subject to frequent change.
Strong interpersonal skills and ability to serve a diverse student population.
Excellent verbal and written communication skills, including the ability to communicate effectively in a diverse environment.
Proficiency with standard office software packages, such as Microsoft Office Suite.
Familiarity with school-based record, data, or software systems, such as PeopleSoft.
Ability to apply basic rules, regulations, and procedures.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents.
Working knowledge of organization and program management methods and problems, research and interviewing techniques, principles of individual and group behavior, and basic principles, practices, and trends in the assigned Student Services field.
Ability to rapidly acquire knowledge of campus organization, procedures, activities, and Student Services program objectives.
Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically; draw valid conclusions; and make appropriate recommendations.
Ability to present clear and concise information orally and in written reports and to establish and maintain cooperative working relationships.
Typically, one year of professional Student Services work at the entry trainee level, or equivalent graduate-level job-related education in substitution.
Education equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; additional specialized experience may substitute for education on a year-for-year basis.
Satisfactory completion of the background check process.

Nice To Haves

Experience advising students in group or individual settings.
Knowledge of PeopleSoft, NSLDS, COD, WebGrants, ELM, scholarship administration software, and Hyland OnBase Imaging System or comparable image and workflow software.
Direct experience performing verification and awarding student financial aid.
Two or more years of experience working specifically with scholarship programs and coordinating financial aid resources, such as Title IV programs or state aid.

Responsibilities

Coordinate aid for an assigned scholarship portfolio.
Monitor scholarship portfolios using scholarship administration software.
Provide established procedural information to college and department scholarship administrators, and refer training needs or complex questions to the Scholarship Coordinator.
Support the centralized Scholarships office and collaborate with campus partners to deliver centralized scholarship services and achieve office goals.
Review documentation and student files, conduct verification, and prepare awarding and packaging plans.
Award scholarship dollars in compliance with Title IV requirements, institutional policy, and federal and state regulations.
Maintain assigned program records and update procedural materials as directed.
Provide established information and training materials as assigned.
Maintain collaborative relationships with University Advancement Services, college and department scholarship administrators, donors, and community partners.
Analyze individual student needs using established guidelines and assist with required reporting.
Provide students with clear and sensitive information about scholarship eligibility, award requirements, and available options.
Maintain confidentiality and comply with FERPA requirements.