Scholarship Analyst
About The Position
Under the general supervision of the Associate Director Financial Aid and Scholarships, and receiving lead work direction, the Scholarship Analyst coordinates aid for an assigned scholarship portfolio. The role monitors scholarship portfolios in the scholarships administration software, provides established procedural information to college and department scholarship administrators, and refers training needs or complex questions to the Scholarship Coordinator. The analyst supports the centralized Scholarships office and works with campus partners to help deliver scholarship services. The position reviews documentation and files, verifies information, develops awarding and packaging plans, and awards scholarship funds in accordance with Title IV requirements and institutional, federal, and state policies and regulations. It maintains assigned program records, updates procedural materials as directed, and provides established information and training materials. The role requires analysis of student needs using established guidelines, regulations, and precedents; sound judgment in addressing basic student service problems; effective interpersonal skills, tact, sensitivity, flexibility, and analytical ability. The incumbent maintains collaborative relationships with University Advancement Services, scholarship administrators, donors, and community partners, and must protect confidential records in accordance with FERPA. The analyst provides clear and sensitive information to students from varied backgrounds, including in stressful situations. The position is in the Financial Aid and Scholarships Office under the Program Center Enrollment Management in the Division of University Affairs at Sacramento State. It is full-time, Monday through Friday, with typical hours of 8:00 a.m. to 5:00 p.m.; hours may vary depending on operations. The position is non-exempt and eligible for overtime compensation.
Requirements
- University student services experience, such as advising, admissions, student programming, or development.
- Ability to work effectively in a fast-paced environment subject to frequent change.
- Strong interpersonal skills and ability to serve a diverse student population.
- Excellent verbal and written communication skills and ability to communicate effectively in a diverse environment.
- Proficiency with standard office software packages, such as Microsoft Office Suite.
- Familiarity with school-based record, data, or software systems, such as PeopleSoft.
- Ability to apply basic rules, regulations, and procedures.
- Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents.
- Working knowledge of organization and program management methods and problems, research and interviewing techniques, principles of individual and group behavior, and basic principles, practices, and trends in the assigned Student Services field.
- Ability to rapidly acquire knowledge of the campus organization, procedures, activities, and Student Services program objectives.
- Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically; draw valid conclusions; make appropriate recommendations; and present clear, concise information orally and in written reports.
- Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and private and public agencies.
- Typically, one year of professional Student Services experience at the entry trainee level, or equivalent graduate-level job-related education substituted for the experience.
- Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; additional specialized experience may substitute for education on a year-for-year basis.
- Satisfactory completion of the background check process.
- Must reside in California on the date of hire and be legally authorized to work in the United States; the university is not a sponsoring agency for staff and management positions.
Nice To Haves
- Experience advising students in individual or group settings.
- Knowledge of PeopleSoft, NSLDS, COD, WebGrants, ELM, scholarship administration software, and Hyland OnBase Imaging System or comparable image and workflow software.
- Direct experience performing verification and awarding student financial aid.
- Two or more years of experience working specifically with scholarship programs and coordinating financial aid resources, such as Title IV programs (Pell Grants or Direct Loans) or state aid such as Cal Grant.
Responsibilities
- Coordinate aid and manage assigned scholarship portfolios.
- Monitor assigned scholarship portfolios within scholarship administration software.
- Provide established procedural information to college and department scholarship administrators; refer training needs or complex questions to the Scholarship Coordinator.
- Review documentation and files, verify information, and develop awarding and packaging plans.
- Award scholarship funds in compliance with Title IV requirements and institutional, federal, and state policies and regulations.
- Maintain collaborative relationships with University Advancement Services, college and department scholarship administrators, donors, and community partners.
- Maintain assigned program records and update procedural materials as directed.
- Provide established information and training materials as assigned.
- Analyze individual student needs using established guidelines, regulations, and precedents; address basic student service problems using sound judgment.
- Maintain confidentiality and protect student records in accordance with FERPA.
- Communicate scholarship eligibility, award requirements, and available options to students with sensitivity and professionalism.
- Assist with required reporting and maintain accurate records.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
