Scheduling Manager

Kittitas Interactive Management • Yakima, WA

1d • Onsite

About The Position

The primary role of the Scheduling Supervisor is to advocate for the clients and Direct Support Providers (DSPs) in scheduling and maintaining client coverage. The Scheduling Supervisor oversees daily operations in the Scheduling Department, performs all duties associated with Scheduling, and maintains a direct line of communication with all staff to ensure proper coverage for all shifts.

Requirements

• Experience in Microsoft Office products including: Teams, Excel, Word, and SharePoint)
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Ability to adapt to a fast-changing environment.
• Exercises time management skills to manage multiple high priority projects.
• Ability to instill trust and confidence in others.
• Excellent reading comprehension and written communication skills required.
• Ability to apply proper grammar, spelling, punctuation, and format to communications.
• Ability to present information in one-on-one, small group, and large group situations to management and staff.
• Ability to work with basic mathematical concepts, and ability to draw and interpret graphs.
• Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.
• Ability to operate related computer applications (i.e., word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

Nice To Haves

• Bachelor’s degree preferred, but not required.

Responsibilities

• Coordinate work schedules for Front Line Employees (FLE) and at the direction of the Scheduling Manager.
• Review and address time sheets and time off requests for Training and Program Supervisors (TPSs) and DSPs.
• Works together with TPSs to ensure all houses are adequately staffed.
• Communicate relevant information to the Scheduling Manager and other Upper Management to ensure proper staffing.
• Assist with orientation of new personnel.
• Promotes open and positive interactions with other departments and fosters good interdepartmental relations.
• Maintain accurate tracking of attendance with Punctuality and work with TPSs and Human Resources (HR) to assist with corrective actions as needed.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree