Scheduling Specialist (Cardiotesting, Full-time)

Gundersen Health System • La Crosse, WI

6d • Hybrid

About The Position

Emplify by Gundersen Health is seeking a motivated individual with strong phone etiquette, excellent interpersonal and communication skills, and a high level of attention to detail. This role requires the ability to multitask effectively while providing exceptional customer service. The Scheduling Specialist works directly with patients and is responsible for accurately scheduling appointments. This is a 0.9 FTE (36 hours weekly), Full-time position with a Monday-Friday shift, typically between 7 am-4:30 pm. The role is located in La Crosse, WI for training and on-site days, with hybrid eligibility after on-site training (Approximately 1-2 days on-site required per week after training). The department is Cardiotesting (Cardiology), specifically scheduling for cardiac testing departments and exercise physiology.

Requirements

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities
• Strong organization, communication, and customer service skills

Nice To Haves

• Medical terminology and healthcare experience is a plus!

Responsibilities

• Provide customer service to patients by helping schedule appointments
• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

Benefits

• Starting pay of $17.54/hour + more for experience!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED