Scheduling Specialist

Royal Ambulance • San Leandro, CA

1d • Onsite

About The Position

Royal Ambulance is seeking a motivated and engaging Scheduling Coordinator to join our team! If you’re passionate about managing complex schedules, building strong relationships, and finding creative solutions in a fast-paced environment, this is an exciting opportunity for you. We’re looking for someone who thrives on connecting with people and brings strong communication and relationship-building skills. You’re a critical thinker who enjoys solving problems and approaching challenges with creativity. You’re dependable, detail-oriented, and highly organized, with a strong track record of reliability and attendance. You’re also flexible and responsive, including when after-hours scheduling needs arise. Most importantly, you’re a collaborative team player who understands that clear, consistent communication is key to success.

Requirements

• Enjoy working with people and excel at building strong, professional relationships through clear communication.
• Think critically and approach challenges with creativity and flexibility.
• Thrive in a team environment and contribute to a supportive, solutions-focused culture.
• Demonstrate reliability, strong attendance, and a willingness to step in when needed—including after-hours support.
• Comfortable with tools like Excel and eager to learn new systems that improve efficiency.

Responsibilities

• Develop, manage, and optimize schedules for 600+ team members, ensuring appropriate coverage and proactively adjusting to fluctuating call volumes.
• Monitor EMT certifications to ensure compliance, and manage renewals and expirations in a timely manner.
• Handle scheduling requests with a solution-oriented mindset, balancing operational needs while maintaining a positive and collaborative approach.
• Leverage the Unit Hour Utilization application to analyze performance metrics and deliver actionable insights through daily, weekly, and monthly reporting.
• Serve as a key liaison between Operations and HR, ensuring clear communication and supporting initiatives such as the EMT ride-along program.
• Coordinate staffing for special events and urgent requests, maintaining efficiency in dynamic and fast-paced situations.
• Oversee scheduling for the New Hire Academy, supporting the successful onboarding and development of new team members.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Sick pay
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed