Scheduling Specialist - Plastic and Reconstructive Surgery

Owensboro Health • Owensboro, KY

8d

About The Position

Coordinates the scheduling of surgeries and related procedures for Plastic and Reconstructive Surgery. The role works under general supervision and applies advanced skills and knowledge in its area of specialization. The employee must use critical thinking and decisive judgment, and be able to work in a stressful environment and take appropriate action. The position also supports Owensboro Health’s mission, vision, core commitments, and business interests, and follows organizational policies and procedures while working consistently with a culture of compliance, safety, and high reliability.

Requirements

• No experience required.
• High school diploma, General Equivalency Diploma (GED), or higher preferred.
• No licensure, certification, or registration required.
• Requires critical thinking skills and decisive judgment.
• Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

• High school diploma, General Equivalency Diploma (GED), or higher.

Responsibilities

• Schedule appointment times using computerized scheduling programs.
• Communicate with physicians and other healthcare team members as needed to ensure the availability of facilities and staff.
• Communicate with patients and/or their families to provide pre-procedure instructions and confirm appointments.
• Perform insurance verification and/or pre-authorizations as necessary.
• Manage the referral work queue, enter patient demographic information, and scan documents into an Electronic Medical Record (EMR) system, as applicable.
• Correspond with referring providers and/or patients regarding reports, information exchange, scheduling, x-rays, and paperwork, as applicable.
• Provide administrative support for Physicians or Nurse Practitioners, as applicable.
• Adhere to organizational policies and procedures and perform work in a manner consistent with compliance, safety, and high reliability expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED