Performs diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated. Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner. Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs. Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable. Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner. Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as my be required by law. Coordinates scheduling of specialized equipment based on procedures. Maintains physician calendar, procedure schedule and all coordinating orders for procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree