Scheduling Specialist

Trinity Health•Muskegon, MI

22h•Remote

About The Position

This is a part-time, 24 hour/week position, benefit eligible, fully remote position. The schedule is 9a - 5:30p with NO WEEKENDS. The first two weeks of EPIC training are M-F, 8a-4:30pm. The role is responsible for all pre-service account financial clearance and collection prior to the date of service. This includes obtaining and verifying accurate insurance information, benefit validation, authorization, and pre-service collections. This role begins the overall patient experience and initiates the billing process for any services provided by the hospital.

Requirements

High School Diploma or equivalent.
Two (2) to Five (5) years’ experience in area of expertise such as scheduling, financial clearance, or patient access.
National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Must be proficient in the use of Patient Registration/Patient Accounting systems and related software systems.
Must possess a comprehensive knowledge of financial clearance and insurance verification processes with two (2) years of financial clearance experience in an acute care setting.

Nice To Haves

Associates Degree, preferred.
Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities and insurance verification processes with three (3) years scheduling experience in an acute care setting
Experience in complex facility based ancillary testing across multiple facilities/states
Strong knowledge of third-party and government payer billing and reimbursement guidelines as well as department performance standards and policies and procedures.

Responsibilities

Responsible for all pre-service account financial clearance and collection prior to the date of service
Obtains and verifies accurate insurance information, benefit validation, authorization, and preservice collections.
Begins the overall patient experience and initiates the billing process for any services provided by the hospital.