Scheduling/Registration Specialist-Osceola Village-OBGYN-Orlando Health Physician Associates

Orlando Health•Kissimmee, FL

1d•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. As part of the integrated Orlando Health system, their providers can easily refer and coordinate care. They offer convenient locations across Central Florida with easy access to quality primary care, including same-day, next-day, and virtual appointments. Orlando Health Physician Associates is part of the broader Orlando Health system, known for its award-winning hospitals, specialty institutes, urgent care centers, and outpatient facilities. The organization emphasizes a commitment to providing benefits that extend beyond the expected, including career-growing educational programs and well-being services, with benefits starting on day one and offering flexibility. The Scheduling/Registration Specialist role is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Requirements

High School Graduate or equivalent.
Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
One (1) year of clinical registration, scheduling or closely related experience required.

Nice To Haves

Bilingual (English and Spanish speaking) candidates preferred

Responsibilities

Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Demonstrates in depth knowledge of ancillary departments.
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.