Registration/Scheduling Specialist

Main Line Health • Radnor, PA

1d • Hybrid

About The Position

This role serves as a Registration Scheduling Specialist with Main Line Health, with opportunities available across various locations including Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) – Concordville, Mirmont Treatment Center, Ellis Preserve, and more. The position involves being one of the first points of contact for patients, making a significant impact on their overall experience by providing excellent, empathetic customer service. Responsibilities include accurately capturing patient data, ensuring a smooth registration or scheduling process, and assisting patients with understanding their services and financial obligations. The role is part of a team that is recognized for its positive work environment, as evidenced by its Great Place to Work certification and commitment to diversity, respect, equity, and inclusion.

Requirements

• 2+ years of customer service experience.
• Excellent customer service skills.
• Excellent computer skills.
• High school diploma or GED required.

Nice To Haves

• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third-party reimbursement.

Responsibilities

• Accurately capture patient data.
• Ensure a smooth registration or scheduling process.
• Help patients understand their services and financial responsibilities.
• Provide excellent, empathetic customer service.

Benefits

• Tuition Reimbursement Program (eligible for up to $6,000 annually based on FTE status).
• Up to 120 hours of paid time off annually (based on FTE status).
• Employee discounts to various activities, services, and vendors.
• Free employee parking at all Main Line Health locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED