Scheduling Float

The US Oncology Network • Peru, IL

7d • Onsite

About The Position

Illinois CancerCare is seeking a highly organized and patient-focused Scheduler Float to coordinate patients’ care by scheduling follow-up appointments, scans, and treatments, while also supporting billing and patient communication. The Scheduler Float works closely with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient’s care plan.

The primary locations are Kewanee and Princeton, Illinois. The position provides scheduling support across multiple Illinois CancerCare locations, including coverage at I-80 area clinics in Peru and Ottawa, and requires travel between clinic locations as needed.

Requirements

• High school diploma or GED.
• Strong communication, problem-solving, and multitasking skills.
• Familiarity with EMR systems and medical terminology.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility and willingness to travel between Illinois CancerCare clinic locations as needed.
• Work may require sitting for long periods, as well as stooping, bending, and stretching for files and supplies.
• Occasionally lift files or paper weighing up to 30 pounds.
• Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment.
• Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
• Ability to view and type on computer screens for prolonged periods.

Nice To Haves

• Three or more years of experience in a healthcare setting.

Responsibilities

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
• Travel to satellite clinics as required.
• Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Benefits

• Medical, dental, and vision insurance with multiple plan options.
• Special wellness programs: Maven, HingeHealth, Livongo, Vitality, and Wondr.
• 401(k) retirement plan with employer contributions.
• Company-paid life, short-term, and long-term disability insurance.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Paid time off and holidays.
• Employee Assistance Program (EAP).
• Discounts through the Perks Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED