Scheduling Coordinator

Conifer Health Solutions•El Paso, TX

About The Position

The Scheduling Coordinator manages all aspects of the surgery process, including insurance verification, pre-operative certifications and authorizations, completion of hospital forms, scheduling pre-operative labs and testing, and coordination of post-surgery care. The role supports the mission, policies, and procedures of Tenet Physician Resources and complies with the Tenet HIPAA Compliance Plan and Tenet Corporate Compliance Program's Code of Conduct. Occasional local travel to support other offices is required.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant Program.
  • CPR required.
  • At least 5 years of experience working in a physician office.
  • Occasional local travel to support other offices.

Nice To Haves

  • CMA certification preferred.
  • Previous surgery scheduling experience strongly preferred.

Responsibilities

  • Triage surgical candidates as required by physicians.
  • Educate patients about planned surgery.
  • Verify insurance information in the electronic system.
  • Obtain insurance authorizations required by individual plans before surgery.
  • Obtain medical clearances and coordinate preoperative testing with surgeons and according to hospital protocols.
  • Work with appropriate hospital personnel to obtain information needed for surgery scheduling.
  • Confirm or reschedule return appointments as necessary.
  • Notify the manager about patient account and insurance issues.
  • Assist administrative or clinical staff as needed and perform other duties as assigned.
  • Complete necessary hospital forms and coordinate pre-operative labs, testing, and post-surgery care.
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